Where to begin? That’s a common question when writing anything from a letter to an online informative post.
We can begin the first draft anywhere, because any meaningful writing should be edited before sending. A good practice is to list the points we want to make and then organize that list into a pattern that flows with a beginning, middle, and end.
The first one or two sentences should state the problem and what you want done about it. For example, if you purchased a package of pens and several do not write, your opening sentence might be, “I am seeking a refund for a package of Brand X pens I purchased on July 1, 2018, from Store B.” Continue by explaining what is wrong with the pens.
The last sentence can reiterate the opening by telling the reader the point of the letter. Be sure to include contact information.
Once we have everything we want to say, edit out repetitive and excess words. It’s rarely necessary for the reader to know we were having a bad day prior to using the pens. Simple, brief sentences that clearly express our thoughts is best. And check for grammar and spelling errors that can distract from the point we are making.
When we think the message is complete, a good practice is to read it aloud. We often can hear an error we do not see. The goal is to keep the reader engaged and for them to understand what we are saying.