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Essential Employee

Harriet Gerber Lewis, former president of a multi-million dollar company, said she followed her father’s example of knowing every employee by name. Everyone had an integral role in the success of the company, or they wouldn’t be there. She cared about each one like family.

Harriet is now deceased, but this is one of the many things I learned from this incredible woman when interviewing her for my first book, Mentoring Heroes. She took her company to impressive levels all while valuing her employees and giving generously to numerous social organizations.

My boss, Publisher Greg Pierce of ACTA Publications, is the same. He accommodates his employees’ special circumstances, which I’m sure adds stress to his life as he relieves ours. I’ve always taken pride in any work I do, but Greg’s faith in me makes me even more accountable. I never want to let him down.

There are several things we look for in a job. We want to make the most money possible or have flexibility of hours or variety of responsibilities. Mostly we seek work that we enjoy and an employer who values us. And hopefully, what we do is honest and beneficial to the world at large.

Whether you serve customers in a fast-food restaurant, care for children or the elderly, or see clients in a high-rise office building, you play an important role in a company’s success. You also may be a source of joy and friendship to coworkers and the people you serve.

Take pride in what you do, and don’t hesitate to tell workers you encounter throughout the day that they matter to you, that you appreciate them. I often thank the housekeeping crew in public washrooms for keeping it so clean. They make my day better, and I am happy to let them know that.

©2015, Mary K. Doyle

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